You job is to make your fanbase feel part of a community. It’s equally important that you respond to all queries and complaints in a timely and polite manner. This will show your customers that you genuinely care. Address any concerns that your fans have about your product and/or service and do everything you can to address any issues they might have. Use a social media monitoring platform like Hootsuite to keep track of all of your social media interactions.
Here users can find what services are around, or where to buy a particular product. Meanwhile, local searches provide instant information and specific data on customers’ needs, such as a telephone numbers, the address of a company or its public opening hours. Also, do not forget your smartphone as a tool to find information anywhere. 77% of the users of these devices use them to find information preferably in their immediate environment.
Here’s the thing. Your web visitors aren’t homogeneous. This means that everyone accesses your site by taking a different path. You may not even be able to track that first point of contact for every visitor. Maybe they first heard of you offline. But in most cases, you can track that first touch point. The benefit? You can meet your potential customers exactly where they are.
Apart from the above mentioned factors, analyzing your competitors’ social strategy, the industry your business falls into, and individual social platforms will also help you in deciding the right social strategy. For instance, last year Facebook reduced the exposure of organic content, so for exponential results on Facebook a brand must go for paid ads.
Organic search is a method businesses use when they want to rank high on a search engine’s results page without having to invest in an ad campaign. Usually, this method involves using optimization practices on web pages and blogs and linking strategies, and conducting industry keyword searches that search engines view as valuable. Search algorithms are not entirely known, but marketing experts carefully study results to gather insight into how Google and other search engines rank pages. Some of the organic search engine optimization practices also include using relevant keywords on a page title, regularly posting optimized-blog articles to your site, and engaging with customers on social media platforms. This process takes time. The more you post and optimize your pages, the higher your results, as search engines see your content as relevant and trustworthy.
There are also a few more similarities. All of these marketing methods are measurable to an extent never seen in any other media. Every click can be measured – where and when it came – and followed through to the conversion, the sale and the lifetime customer value. This feedback loop creates optimization opportunities that can create huge incremental improvements in your SEM campaigns.
Paid search is a great option for anyone targeting transactional queries. The people behind these types of queries have already researched and decided what they want, and are often one click away from getting their credit cards out. In fact, these “high commercial intent” searches for product or brand-specific keyphrases receive more clicks via paid ads than organic results, by a margin of nearly 2:1 It is worth noting however that 94 per cent of web users prefer organic results to paid results so it is best not to put all of your eggs in one basket.